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Help and support

Get to the
next useful step.

Find an answer in the documentation or send the team a specific question. Include the context needed to reproduce a problem, with sensitive information removed.

Using the product

Start with setup, permission choices, model connections and common symptoms.

Evaluating for a team

Review data flows, integration boundaries and the alpha's limits before planning a rollout.

Use this form for product help, a bug report or an evaluation question. Do not include API keys, passwords, confidential files or customer records. The form does not accept attachments.

Contact support

Tell us what you need help with or want to evaluate. For a product issue, include your Proto version, operating system, and steps to reproduce it.

Do not include passwords, API keys, payment details, or confidential client data. This form does not accept files.

All fields are required. We use these details to investigate your issue and reply by email. Keep the processing reference shown after sending; it is a submission reference, not a promise of resolution or a response time.

Proto is alpha software. This channel does not advertise a response-time guarantee. For a security concern, share a concise description first and wait for instructions before sending exploit details or sensitive material.